Eligibility for Refund

To be eligible for a refund, the product or service must be unused, in its original condition, and returned within from the purchase date.Proof of purchase is required, such as a receipt or order confirmation.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Perishable goods
• Custom or personalized items

Return Process

To initiate a return, please contact our customer support team at Contact Us with your order number and details of the product you wish to return.Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

Partial Refunds

Partial refunds may be granted in certain situations.

Refund Method

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within specific time frame.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.If you’ve done this and still have not received your refund, please contact us at Contact Us.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at Contact Page.

Shipping Returns

To return your product, mail it to: support@ltschool.co.uk.You will be responsible for paying for your own shipping costs for returning your item, unless the item was defective or damaged. Shipping costs are non-refundable.

Contact Information

For more information or to initiate a return, please contact us at support@ltschool.co.uk.