Eligibility for Refund

• To be eligible for a refund, the product or service must be unused, in its original condition, and returned within from the purchase date.
• Proof of purchase is required, such as a receipt or order confirmation.

Non-Refundable Items

• Certain items are non-refundable, including:
  • Gift cards
  • Downloadable software products
  • Perishable goods
  • Custom or personalized items

Return Process

• To initiate a return, please contact our customer support team at Contact Us with your order number and details of the product you wish to return.
• Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

Partial Refunds

• Partial refunds may be granted in certain situations.

Refund Method

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within specific time frame.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done this and still have not received your refund, please contact us at Contact Us.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, contact us at Contact Page.

Shipping Returns

• To return your product, mail it to: support@ltschool.co.uk.
• You will be responsible for paying for your own shipping costs for returning your item, unless the item was defective or damaged. Shipping costs are non-refundable.

Contact Information

• For more information or to initiate a return, please contact us at support@ltschool.co.uk.